Ambitious Service Technician

An ambitious service technician
Mario Duemer is now working as Technical Projects Manager in the USA

2019 has been one of the most successful years for ELOKON. In order to advance its strategy of internationalisation the company, which has subsidiaries in Poland and the UK, has now established a further subsidiary in the USA in the Tucker area of Atlanta, GA. The new office and a local team of experts will provide an ideal set-up to support the growing market and customer demands in the USA. Read here the story about Mario Duemer's career advancement and his relocation to Atlanta.

Step 1: The Decision

Previously, Mario was a service technician for the company and successfully implemented international customer projects. Even from Germany, he was already working with customers based in the US. In Atlanta, he is the Technical Projects Manager and responsible for the service department, sales, customer service and projects.

Kevin Bradley, Vice President of Sales and Operations, will be leading the US team. Prior to this assignment, he was responsible for ELOKON‘s subsidiary in the UK and a played major part in introducing their safety technology to the local market. In Atlanta, GA he is supported by Mario Duemer.

 

„I am extremely pleased to have Mr. Duemer join our team; he has a wealth of ELOKON product knowledge and industry experience. I am confident our customers will find him to be approachable and helpful.”

Kevin Bradley Vice President of Sales and Operations ELOKON Inc.

Step 2: Saying Goodbye

It has not taken Mario Duemer long to move up the career ladder. Two years after he started at ELOKON as a service technician in 2017 the decision was made to open the US subsidiary and he offered to move there along with his colleague Kevin Bradley. They will both be instrumental in expanding the team to meet the needs of this expansive market. At the end of September Mario spent his last day in the German office to say fond goodbyes to his colleagues before flying to Atlanta. Kevin will soon follow him from the UK.

Step 3: The Journey

This is one of Mario‘s first longer stays abroad. He is looking forward to the challenge of learning more about a new culture and fine-tuning his language skills.

Besides his new tasks as Technical Projects Manager, his interest in the city of Atlanta made it an easy decision for him to move. The city is an important hub in the US and home to many national and international companies. Many cities in the US and around the world can be reached by direct flights from Atlanta – evidence of the great local infrastructure.

Mario Duemer comments: „I’m very excited to be part of the US team together with Kevin Bradley. I’m looking forward to further expanding the team and to introduce our products to the American market. I see this as a chance for my personal, as well as professional development as part of the ELOKON team. I’m convinced that our products will contribute greatly to the US material handling industry. “

Step 4: The Arrival

We caught up with Mario after his first few days in Atlanta. Even though he had visited the city a few times in the past, there were still a few things that surprised him. He had already heard that people in the US are generally known for being friendlier than in other countries but was nevertheless impressed by the extremely warm welcome he received in the new place he now calls home. On his first day in the office his colleagues were eagerly expecting his arrival, were very helpful, offered plenty of advice and took him out for lunch.

As well as immersing himself in the culture and setting up everything he needs to live in Atlanta, Mario is now getting all his equipment ready and preparing to travel the country for his first customer visits in New Bremen, OH, Fort Wayne, IN and Allentown, PA.

Although he misses the ELOKON team in Germany, he is excited about his new responsibilities, the challenges of being an ELOKON “pioneer” in the USA and the opportunities this will bring for growing the business. He is looking forward to actively supporting the local customer base and increasing brand awareness in the American material handling sector. For Mario, this experience is an opportunity for both his personal and his professional development.

 

Dear Mario

even though we already miss you as our colleague and service technician in Germany – we wish you all the best for your time in the US and a lot of success for your new position at ELOKON Group.

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