Training, Installation & Maintenance
ELOKON provides three core service areas: pre-sales service, project implementation and after-sales service.
In our pre-sales service, we work closely with you to analyse your environment, equipment, goals and requirements and work out the right solution concepts to meet your needs.
During project implementation, our services include electro-technical integration of our products into your Materials Handling Equipment or forklifts, installation and calibration of our systems, and commissioning and training of your employees, team leaders and maintenance teams. We also provide support immediately after our systems have been commissioned.
Our after-sales service includes a support hotline, system maintenance agreements and follow-up training. We also carry out international maintenance, troubleshooting and repeat testing in accordance with safety regulations for our customers.
Welcome to the ELOKON email service centre, where you can get information that is unavailable online, such as product data sheets, regulations, brochures and other materials.
Need support? We are happy to assist!
Professional problem-solving is what our technical support is all about. If you have any difficulties while using our systems, please do not hesitate to contact our technical support team.
You will be assisted by experienced service advisers who know our products in detail.
We can also provide you with a complete range of services, including system customizations - all from a single source.
Return of Equipment
Please contact ELOKON support before returning any equipment, as we cannot accept liability for unauthorized return shipments. We will provide you with a reference number you can use for your inquiry/return.
ELOKON Support Contact
Information for download
Company brochure: ELOKON. A Safe Success.
Product fact sheets
|ELOprotect Mobile Personal Safety System||Automatic Pedestrian Safety||ELOprotect Fact Sheet (PDF)|
|ELOback Rear Warning System||Driver-Assist Safety||ELOback Fact Sheet (PDF)|
|ELOfleet Fleet Management System||Driver-Assist Safety||ELOfleet Fact Sheet (PDF)|
|ELOspeed Speed Limit In-/Outdoor||Driver-Assist Safety||ELOspeed Fact Sheet (PDF)|
|ELOshield MHE Proximity Detection||Driver-Assist Safety||ELOshield Fact Sheet (PDF)|