Training, installation and maintenance
360-degree customer service
We provide services throughout a project life cycle: pre-sales, go-live implementation and after-sales.
In our pre-sales relationship, we’ll work closely with you to analyze your environment, equipment, goals and requirements. Then we’ll work out the right solution for you, to meet your individual needs.
During project implementation, we’ll integrate our products with your lift trucks. Then we’ll install, calibrate and commission our systems. And we’ll train your employees, managers and maintenance teams to use the system, too.
Our after-sales services include a support hotline, system maintenance agreements and follow-up training. We also carry out international maintenance, troubleshooting and repeat testing in accordance with applicable safety regulations.
Need support? We are happy to help!
Our technical support team is all about professional problem-solving. If you have any difficulty using our systems, just let us know. You’ll get help from experienced service advisers who know our products inside and out.
We provide a complete range of technical services, including system customization, all from one source.
Availability: Monday to Friday 08.00 – 18.00 hrs, GMT
Before returning any equipment, please first contact the ELOKON support team; we cannot accept unauthorized return shipments. We will provide you with an authorized reference number for your inquiry/return.